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Produce Team Leader

Produce Team Leader

Job ID 
Job Locations 
Warehouse Operations & Delivery
Regular Full-Time

More information about this job


Would you like to be a part of a growing and dedicated team who work to provide sustainable solutions in our own communities? SPUD (Sustainable Produce Urban Delivery) was created by and grown with passion, grit, and a vision of how business and local partnerships ought to be. Plus, it helps that we get to work with delicious and organic food all day. Channel your own passion and take your career to the next level by joining one of our talented teams!


SPUD.ca is looking for a full-time, permanent Produce Team Leader for our Calgary, AB warehouse (#3 3200 14th Avenue, NE). Must have open availability including early mornings and weekends.


We are growing and love to promote from within plus you will receive 20% off of all our cool, local products!


What you'll do:


The Produce Team Leader is the quality champion for our customers as well as the leader of the produce department. The Produce Team Leader ensures that our produce inventory is accurate, that we are managing our shrink, culls and credits effectively, and that we are not shorting or providing substitutions to our customers on their orders. Furthermore, the Produce Team Leader ensures that the produce team is well trained, knowledgeable and engaged and that there is a sufficient amount of staff scheduled to complete all required tasks. This team-based position works directly with the Produce Director on getting the freshest produce into each bin.

  • Complete/oversee daily inventory counts and update the inventory screens in the company’s inventory management system.
  • Manage a team of people including hiring, training, scheduling, payroll, reviews and performance management.
  • Oversee and assist in receiving, stocking, prepping and bagging produce as needed.
  • Inspect all incoming produce shipments and request claims on any inferior quality items as directed by the produce director.
  • Provide the Donation Report to charity partners (including the Calgary Food Bank) on a weekly basis to receive charitable donation receipts.
  • Place daily produce orders, ensuring there is consistent supply on hand to fill customer orders while minimizing shrink. Order all produce related warehouse supplies when needed.
  • Put together and record produce transfers to SPUD’s other locations/entities.
  • Maintain an accurate record of all invoices and credits received. Communicate with Customer Service regarding any customer quality concerns or packing errors.
  • When needed, drive a SPUD van to one or more vendors/farm to pick up produce needed for the next day.
  • Daily produce line inspection and quality checks, with full authority to remove items as needed that do not meet our quality standards.
  • Daily communication with the packing line with updates on new items, shorts/subs, and quality concerns. 
  • Maintain accurate records of produce supplies. Order produce supplies in a timely manner, taking into account lead times. 



What you'll achieve:

  • Ensure all orders are placed on a daily basis to maintain adequate inventory.
  • Ensure the produce department is fully staffed and scheduled according to the company’s needs.
  • Develop and maintain a strong produce team.
  • Provide SPUD’s customers with an excellent produce selection each week.
  • Accurately receive every produce order, including temperature checks and spot case checks for quality upon receipt.
  • Minimize errors, shorts and subs, and complaints on quality through education and communication to the Production team.
  • Produce lines organized and easy for packers to understand.
  • Complete daily credit claims and weekly donation reports to minimize loss. 


Our compensation package includes:

  • An hourly wage based on experience
  • 20% off spud.ca orders
  • Extended healthcare benefits after the 90 day probationary period
  • 4% vacation accrual


What you'll need

  • Experience working with produce is required.
  • 2+ Years Management Experience including hiring, scheduling and training
  • History of working with food (preferably fresh produce), either in a service, retail, or production role, and strong understanding of food safety and quality control processes. 
  • Minimum of a high-school education. Post-secondary education (or similar work experience) an asset.
  • Proven ability to problem-solve and think creatively to complete assigned tasks. 
  • Strong knowledge of Microsoft Office. Experience with inventory management systems is an asset
  • Strong verbal and written communication skills.
  • Attention to detail.
  • Ability to lead others and work in a team environment.
  • Desire to actively problem solve and improve processes on a daily basis.

About SPUD

SPUD is more than just an online grocery company; we have a deep passion for local and organic foods and have set out on a journey to support healthy families. We are entrepreneurial, humble, have a resilient drive to succeed and we really love our customers.

Our local food movement involves delivering local and organic groceries to homes and offices with four Western Canadian locations in Edmonton, Calgary, Victoria and Vancouver. In each location, we hire locally, buy locally, and deliver locally. We work to simplify and enrich the lives of our customers, staff, suppliers and community partners. 

Our Core Values:

  • Create Amazing Customer Experiences Worth Sharing
  • Have a Passion for Sustainable Food
  • Be Open to the Perspective of Others
  • Learn, Grow and Win as a Team
  • Be Scrappy and Own It
  • Find the Fun Together

SPUD.ca is a certified B Corporation who is committed to solving social and environmental problems. Some of these efforts involve the following five things we do:

  1. We package our items in reusable bins to eliminate unnecessary packaging.
  2. We recycle, and help you recycle too.
  3. We work to reduce food waste and compost.
  4. We buy local products and list food miles.
  5. We have a strict Sustainable Purchasing Policy for all of our food.

SPUD is an equal opportunity employer.