Would you like to be a part of a growing and dedicated team who work to provide sustainable solutions in our own communities? SPUD (Sustainable Produce Urban Delivery) was created by and grown with passion, grit, and a vision of how business and local partnerships ought to be. Plus, it helps that we get to work with delicious and organic food all day. Channel your own passion and take your career to the next level by joining one of our talented teams!
SPUD.ca is looking for a Full-time Customer Care Representative for our Vancouver, BC head office (1660 E Hastings Street). This shift is Tuesday- Saturday 9:30 am- 6:00 pm.
We are growing and love to promote from within so this role is one of the ways to get your foot in the door at SPUD and really show your skills not only in customer service, but other areas that might apply within the company!
What you’ll do
Customer Care Representatives are the front line of SPUD.ca and are the main point of contact for our customers. Being an online business, most of our customer communication comes through phone calls, emails and website comments. In a nutshell, you’re a part of the team that makes our customers giddy with joy after communicating with SPUD!
Our compensation package consists of
SPUD is more than just an online grocery company; we have a deep passion for local and organic foods and have set out on a journey to support healthy families. We are entrepreneurial, humble, have a resilient drive to succeed and we really love our customers.
Our local food movement involves delivering local and organic groceries to homes and offices with four Western Canadian locations in Edmonton, Calgary, Victoria and Vancouver. In each location, we hire locally, buy locally, and deliver locally. We work to simplify and enrich the lives of our customers, staff, suppliers and community partners.
Our Core Values:
SPUD.ca is a certified B Corporation who is committed to solving social and environmental problems. Some of these efforts involve the following five things we do:
SPUD is an equal opportunity employer.