Returning Candidate?

Warehouse Supervisor Full-time

Warehouse Supervisor Full-time

Job ID 
Job Locations 
Warehouse Operations & Delivery
Regular Full-Time

More information about this job


Would you like to be a part of a growing and dedicated team who work to provide sustainable solutions in our own communities? SPUD (Sustainable Produce Urban Delivery) was created by and grown with passion, grit, and a vision of how business and local partnerships ought to be. Plus, it helps that we get to work with delicious and organic food all day. Channel your own passion and take your career to the next level by joining one of our talented teams!

SPUD.ca is looking for a Full-time Warehouse Supervisor for our Vancouver, BC warehouse (1660 E Hastings Street). This shift is Sunday- Wednesday 4:30 am- 3:00 pm (note: transportation does not run at this time, must drive, or live within walking/biking distance).

We are growing and love to promote from within plus you will receive 20% off of all our cool, local products!


What you’ll do

  • Plan and coordinate the daily pack line activities
  • Provide instruction and support to Team Leaders
  • Prepare for and conduct daily team huddles and other communication touchpoints
  • Monitor and report on Pack Line KPIs, including on time pack %, saved error % and customer-reported error %.
  • Manage the scheduling, vacation and payroll for your team of reports, according to budget
  • Engage and develop the team through coaching, support and regular feedback
  • Lead with positivity and empathy, while ensuring that team members respect their peers and the requirements of their positions
  • Where required, assist in conducting disciplinary action
  • Help develop new procedures and improvements to current procedures
  • Develop and maintain an error-management program, through coaching, education, process innovation and team empowerment
  • Develop and maintain a cross-training program, to encourage team members to learn and engage in a variety of warehouse responsibilities
  • Seek out and engage in opportunities to further personal leadership development
  • Other duties as assigned

How your success will be measured:

  • On Time Pack %
  • Customer-Reported Error %
  • Saved Error %
  • Lines/Person/Hour
  • Pack Line Team Performance

What you'll need

  • Post-secondary education an asset
  • Proven ability to problem-solve and think creatively to complete assigned tasks
  • Experience demonstrating front-line leadership or supervision
  • Strong verbal and written communication skills
  • Attention to detail
  • Proven ability to cultivate a team environment
  • Desire to actively innovate, change and improve processes on a daily basis

About SPUD

SPUD is more than just an online grocery company; we have a deep passion for local and organic foods and have set out on a journey to support healthy families. We are entrepreneurial, humble, have a resilient drive to succeed and we really love our customers.

Our local food movement involves delivering local and organic groceries to homes and offices with four Western Canadian locations in Edmonton, Calgary, Victoria and Vancouver. In each location, we hire locally, buy locally, and deliver locally. We work to simplify and enrich the lives of our customers, staff, suppliers and community partners. 

Our Core Values:

  • FIGHT to Create Amazing Customer Experiences Worth Sharing
  • Have a Passion for Sustainable Food
  • Be Open to the Perspective of Others
  • Learn, Grow and Win as a Team
  • Be Scrappy and Own It
  • Find the Fun Together

SPUD.ca is a certified B Corporation who is committed to solving social and environmental problems. Some of these efforts involve the following five things we do:

  1. We package our items in reusable bins to eliminate unnecessary packaging.
  2. We recycle, and help you recycle too.
  3. We work to reduce food waste and compost.
  4. We buy local products and list food miles.
  5. We have a strict Sustainable Purchasing Policy for all of our food.

SPUD is an equal opportunity employer.