SPUD.ca

  • Team Leader Full-time (Be Fresh Cafe Bentall)

    Job Locations CA-BC-Vancouver
    Job ID
    2018-1730
    Category
    Be Fresh Local Market
    Type
    Regular Full-Time
  • Overview

    Be Fresh Local Market, cultivated by SPUD.CA is our retail division of cafes and markets within the beautiful city of Vancouver! Depending on whether you are in a market, or café, you could expect to find anything from pre-packaged, local, organic meals, smoothies, coffee drinks, and various hot food choices, to more of a mini market, where we sell unique products from local vendors and farmers! We place a high priority on customer service and building our team with people that have a passion for fresh local food and amazing customer service!

    Be Fresh Local Market is looking for a Full-time Team Leader for our Be Fresh Local Market Bentall (1055 Dunsmuir St). This shift is Monday - Friday. Shifts are either 6:30 - 14:30 or 11:00 - 18:00 (but must be able to work a mix of both i.e. not all opens), 36-40 hours per week.

     

    We are growing and love to promote from within PLUS you will receive 20% off all our cool, local products!

    Duties & Responsibilities

    You are the person with the natural charm and smile, business know-how and communication skills to take any situation and turn it into a positive one. You will be the one knowledgeable about our products and food, have a good eye for keeping the Café in order and regularly updated to show off our unique and amazing groceries and fresh foods.

     

    • Provide an amazing customer experience by trying to wow everyone that comes in our door.
    • Manage the café team by working with colleagues and the Store Manager to provide the best cafe experience possible for customers. 
    • Follow daily and weekly procedures to ensure the cafe runs smoothly. 
    • Delegate and complete tasks accordingly. When it’s slow get things done! When it’s busy maintain a full functioning cafe!
    • Place orders for fresh food and juice, products from SPUD, local vendor items and cafe supplies. Forecast and plan accordingly. 
    • Cash out the till accurately and safely, follow accounting procedures and bank deposits.
    • Check and answer emails, be a responsible go-to for everything related to our Be Fresh Bentall cafe!
    • Light food and smoothie prep. 
    • General cafe cleaning and maintenance – take pride in your cafe!
    • Help create a community vibe so people make us their regular, go-to for drinks and food.

    Qualifications & Requirements

    • Minimum 2 year team management and customer service experience.
    • Ability to commit to this position for a minimum of a year.
    • Retail experience, merchandising experience is a plus! Make our lovely products shine!
    • Passion to wow customers and do your best to make them happy.
    • Ability to resolve customer issues, troubleshoot and offer solutions.
    • Strong organisation skills, proficient in Microsoft Word & Excel. 
    • Ability to work cohesively in a small team, and be responsible working alone. 
    • Love for local, organic, sustainable food.

    Compensation

    • $15.80 per hour starting wage + tips
    • 20% discount on all Be Fresh and SPUD.CA purchases
    • Extended healthcafe benefits after the 90 day probationary period

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