• Delivery Manager Full-time

    Job Locations CA-AB-Calgary
    Job ID
    Warehouse Operations & Delivery
    Regular Full-Time
  • Overview

    The SPUD.CA family of companies is an online grocery delivery business, with integrated operations through our Be Fresh and Blush Lane markets in Western Canada. We are a passionate team of nice people, who want to make a difference. We believe that food touches every aspect of our lives so we value sustainable farming practices, sourcing local, treating animals humanely, and reducing food waste. As a certified B Corporation since 2013, we are committed to responsible business practices that are socially responsible.


    If our values resonate with you, and you want to learn, grow and develop within a with a team that inspires, shares knowledge, and cares, then please apply! We are growing, innovating, and it’s our great people that make it fun to come to work every day.


    SPUD.CA is looking for a full-time, permanent Delivery Manager based out of our Calgary, AB location (#3 3200 14th Avenue NE) 

    Duties & Responsibilities

    • Manage and lead a team of approximately 15 drivers
    • Ensure the timely and cost effective delivery of 2,000 deliveries per week in Calgary & surrounding communities
    • Ensure the driving team is equipped with the resources to service our customers well
    • Use KPIs and other reports to manage the on time delivery of orders
    • Manage labour and fleet costs to a budget
    • Work with the rest of the operations team to deliver new services to SPUD customers like express, time windows and additional delivery days
    • Collaborate with the customer care team to resolve issues and enhance service
    • Oversee hiring, training and on-boarding of new drivers; including arranging Collision Avoidance training.
    • Take the lead on the Vehicle Care program; utilizing tools like GPS, driver behavior monitoring and check-in-out to ensure safe driving practices and minimize vehicle damage
    • Manage staffing, and schedule and route deliveries
    • Lead by example in going above and beyond for our customers
    • Be the champion of safe driving habits, making sure our fleet experiences minimal damage due to poor training
    • Additional duties as assigned

    Qualifications & Requirements

    • Post-Secondary education – Bachelor’s degree preferred
    • 3+ years of professional driving experience (extensive experience driving vehicles such as Sprinter, Transit or larger)
    • Experience with routing and delivery software
    • Previous experience managing 15+ employees
    • Proven ability to problem-solve and think creatively to complete assigned tasks
    • Experience hiring, terminating and carrying out disciplinary action according to AB Employment Standards
    • Knowledge of road safety and defensive driving habits
    • Ability to plan and execute on operational plans to improve your team’s performance
    • Flexibility – able to adjust to changing environment and new challenges
    • Clean driver’s abstract and display safe driving habits
    • Strong written and verbal communication skills
    • Attention to detail
    • A passion for creating amazing customer experiences worth sharing
    • Ability to plan and organize working time and to multitask as required
    • Ability to effectively delegate and build a cohesive team
    • Ability to manage daily details and deliver on larger projects and initiatives
    • A passion for sustainabilty, healthy organic food, and supporting local


    • An annual salary, paid bi-weekly, based on experience
    • 20% discount on all of our products on spud.ca
    • Extended Health Care Benefits (effective the first of the month after 90 days) including: massage therapy, acupuncture, naturopath, physiotherapy, psychologist, chiropractor, 80% dental and prescriptions covered, life insurance, travel insurance, discounted eye exam- and more


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