• Outbound Associate Full-time

    Job Locations CA-BC-Burnaby
    Job ID
    Warehouse Operations & Delivery
    Regular Full-Time
  • Overview

    Food-X Urban Delivery (Food-X), part of the SPUD.CA family of companies, is a sustainable grocery delivery platform. Food-X is committed to developing and sharing sustainable practices with other retailers to help reduce the environmental impact of delivering groceries online. We are a passionate team of nice people, who want to make a difference and help other reduce the environmental impact of their business. Food-X is a leader in sustainable warehousing and delivery. If the idea of helping to reduce the carbon emissions from online deliveries resonates with you, please apply to join our team! 


    Food-X is looking for permanent, full-time Outbound Associates for our Burnaby, BC warehouse (5566 Trapp Avenue, Unit 105). 


     This is a new warehouse operation which we are hiring multiple shifts for. 


    • 4:00 am- 12:30 pm Monday- Friday
    • 4:00 am- 2:30 pm (4 days x 10 hours) Friday- Monday
    • 6:00 am- 2:30 pm Monday- Friday, Sunday- Thursday, or Tuesday- Saturday
    • 1:30 pm- 10:00 pm Sunday- Thursday 
    • 10:00 pm- 6:30 am Sunday- Thursday (GRAVEYARD)

    *The buses do not run for the 4:00 am start time. Must drive or live within walking/biking distance.


    Shifts are subject to change based on business needs.

    Duties & Responsibilities

    Our Outbound Associates take pride in order fulfillment. They know that the moment that a customer receives and unpacks their Food-X fulfilled order is a special one. They want each customer experience to be personal and to reflect the care and consideration they bring to their work each day.

    Outbound Associates are responsible for picking and packing customer orders, including selecting top quality produce items and ensuring the quality and integrity of other grocery products a customer receives. 

    • Utilizing voice-directed technology, accurately pick products for customer orders.
    • Follow produce quality standards to select high quality produce items for customers and to cull any sub-standard product.
    • Pack products for the customer, using reusable packaging materials and with great care for the product integrity.
    • Induct orders into the fulfillment line.
    • Stage orders for loading onto trucks.
    • Maintain tools and supplies.
    • Clean and organize work areas.
    • Embrace and embody the Food-X Core Values.
    • Help your team members to excel.
    • Work hard and have fun!
    • Other duties as assigned.

    Qualifications & Requirements

    • Solid Tetris skills.
    • Proven ability to think creatively to complete assigned tasks.
    • Team-first mentality.
    • Demonstrated focus on customer satisfaction.
    • Strong verbal and written communication skills.
    • Attention to detail.
    • Ability to stand on your feet for entire shifts- bending, leaning crouching, and walking
    • Ability to continuously lift up to 50 lbs, as needed. 
    • Ability to work for extended periods of time, and entire shifts, in our walk-in refrigerated coolers or freezers.
    • Desire to actively problem solve and improve processes on a daily basis. 


    • $14.00 per hour starting wage. For the 1 Graveyard shift there is an additional $0.75 premium per hour.
    • 20% discount on SPUD.CA purchases.
    • Extended health care benefits (effective the 1st of the month, after 90 days, for employees working an average of 24 hours per week or more).



    Food-X Urban Delivery Inc. is an equal opportunity employer, committed to inclusive hiring practices. 


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