• Outbound Team Leader Full-time Early-Mornings

    Job Locations CA-BC-Burnaby
    Job ID
    Warehouse Operations & Delivery
    Regular Full-Time
  • Overview

    Food-X Urban Delivery (Food-X), part of the SPUD.CA family of companies, is a sustainable grocery delivery platform. Food-X is committed to developing and sharing sustainable practices with other retailers to help reduce the environmental impact of delivering groceries online. We are a passionate team of nice people, who want to make a difference and help other reduce the environmental impact of their business. Food-X is a leader in sustainable warehousing and delivery. If the idea of helping to reduce the carbon emissions from online deliveries resonates with you, please apply to join our team! 


    Food-X is looking for permanent, full-time Outbound Team Leader for our Burnaby, BC warehouse (5566 Trapp Avenue, Unit 105). 


    This position is Friday- Monday 4:00 am- 2:30 pm (4 days x 10 hours). Must drive as public transportation doesn't run at that time. This role will start training at our Vancouver warehouse (1660 E Hastings) prior to moving permanently to Burnaby in July. 

    Duties & Responsibilities

    The Outbound Team Leader is a front-line warrior! They ensure that all of our Outbound Associates have the training, tools, conviction and support to provide a world-class experience to our customers. They love to be in the thick of it and relish the opportunity to tackle new challenges each day. The Outbound Team Leader is also responsible for the smooth operation of the warehouse, in the absence of supervisors or managers.


    • Lead the daily pack line activities, from the front line
    • Training and day-to-day performance coaching of Outbound Associates
    • Lead daily huddles and sync meetings
    • Monitor and report on Outbound KPIs
    • Assume responsibility for collective warehouse team, in the absence of supervisors and managers
    • Engage and develop the team through coaching, support and regular feedback
    • Lead with positivity and empathy, while ensuring that team members respect their peers and the requirements of their positions
    • Help develop new procedures and improvements to current procedures
    • Seek out and engage in opportunities to further personal leadership development
    • Other duties as assigned

    Qualifications & Requirements

    • Able to somehow convince everyone to sing at karaoke
    • Tendency to start the wave at a hockey game
    • Experience working in warehousing & distribution
    • Strong verbal and written communication skills
    • Attention to detail
    • Desire to actively problem solve and think creatively to improve processes and complete tasks on a daily basis
    • Ability to stand on your feet for entire shifts- bending, leaning crouching, and walking.
    • Ability to continuously lift up to 50 lbs, as needed. 
    • Ability to work for extended periods of time, and entire shifts, in our walk-in refrigerated coolers or freezers.
    • Experience working in a team environment
    • History of working with food, either in a service, retail, or production role, and strong understanding of food safety and quality control processes


    • Annual salary based on experience
    • 20% discount on SPUD.CA purchases
    • Extended health care benefits (effective the 1st of the month, after 90 days, for employees working an average of 24 hours per week or more)



    Food-X Urban Delivery Inc. is an equal opportunity employer, committed to inclusive hiring practices. 


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed