SPUD.ca

  • Team Lead Full-time or Part-time (Be Fresh Edgemont Village- NEW)

    Job Locations CA-BC-Vancouver
    Job ID
    2018-1986
    Category
    Be Fresh Local Market
    Type
    Regular Full-Time
  • Overview

    Be Fresh Local Market, cultivated by SPUD.CA is our retail division of cafes and markets within the beautiful city of Vancouver! Depending on whether you are in a market, or café, you could expect to find anything from pre-packaged, local, organic meals, smoothies, coffee drinks, and various hot food choices, to more of a mini market, where we sell unique products from local vendors and farmers! We place a high priority on customer service and building our team with people that have a passion for fresh local food and amazing customer service! Find out more about us at www.befresh.ca

    Be Fresh Local Market is growing and opening a new grab & go location- Edgemont Village in North Vancouver (3183 Edgemont Blvd). We are looking for two full-time OR part-time, permanent Team Leads

    Duties & Responsibilities

    You are the person with the natural charm and smile, business know-how and communication skills to take any situation and turn it into a positive one. You will be the one knowledgeable about our products and food, have a good eye for keeping everything in order and regularly updated to show off our unique product offerings. 

     

    • Oversee a small team on shift (1-2 people) and coach them on how to provide the best service possible for customers.
    • Ensure staff is taking appropriate breaks, and following established procedures.
    • Delegate tasks accordingly. When it’s slow get things done! 
    • Provide an amazing customer experience by trying to wow everyone that comes in our doors.
    • Cash out cafe accurately and safely.
    • Help create a community vibe so people make us their regular, go-to for drinks, and food!
    • Bank deposits.
    • Placing SPUD order for next day (additional external ordering as required). 
    • Check and answer emails.
    • Handling float accurately.
    • Additional duties as assigned.

    Qualifications & Requirements

    • Minimum of 1-2 years of previous leadership experience.
    • Minimum of 2 years customer service and/or retail. 
    • Proven ability to be self-motivated, organized, and able to work independently. 
    • An understanding (or willingness to learn) about merchandising. Make our lovely products shine!
    • Ability to resolve customer issues, troubleshoot and offer solutions.
    • A passion for healthy, organic food, supporting local, and sustainability.
    • A love for customer service and connecting with customers to make their day special and provide "wow" experiences. 

    Compensation

    • $15.80 per hour starting wage. Increases by $0.50 per hour after probation period. 
    • 20% discount on all of our products at Be Fresh and SPUD.CA!
    • Extended Health Care Benefits (for employees working a minimum of 24 hours per week on average, after 90 days) including: massage therapy, acupuncture, naturopath, physiotherapy, psychologist, chiropractor, 80% dental and prescriptions covered, life insurance, travel insurance, discounted eye exam- and more!

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