SPUD.ca

  • Team Leader Part-time or Full-time (Be Fresh Local Market Kits)

    Job Locations CA-BC-Vancouver
    Job ID
    2018-2221
    Category
    Be Fresh Local Market
    Type
    Regular Full-Time
  • Overview

    Be Fresh Local Market, cultivated by SPUD.CA is our retail division of cafes and markets within the beautiful city of Vancouver! Depending on whether you are in a market, or café, you could expect to find anything from pre-packaged, local, organic meals, smoothies, coffee drinks, and various hot food choices, to more of a mini market, where we sell unique products from local vendors and farmers! We place a high priority on customer service and building our team with people that have a passion for fresh local food and amazing customer service!

    Be Fresh Local Market is looking for a permanent, part-time or full-time Team Leader for our Be Fresh Local Market, Kitsilano (either Cypress at 1900 West 1st Avenue or Bayswater 2951 West Broadway). 

     

    We are growing and love to promote from within PLUS you will receive 20% off all our cool, local products!

    Duties & Responsibilities

    You are the person with the natural charm and smile, business know-how and communication skills to take any situation and turn it into a positive one. You will be the one knowledgeable about our products and food, have a good eye for keeping the Market Café in order and regularly updated to show off our unique and amazing groceries and fresh foods.

    • Manage the Market Café team and coach them how to provide the best service possible for customers
    • Ensure staff is taking appropriate breaks, and following established cafe procedures
    • Follow barista guidelines, making the best coffee.
    • Delegate tasks accordingly. When it’s slow get things done! When it’s busy maintain a full functioning cafe!
    • Provide an amazing customer experience by trying to wow everyone that comes in our doors
    • Do juice and fresh prep ordering
    • Cash out cafe accurately and safely
    • Help create a community vibe so people make us their regular, go-to for drinks, food and groceries
    • Bank deposits
    • Placing Spud order for next day
    • Check and answer emails
    • Handling float accurately
    • Help Kitchen when needed
    • Additional duties as assigned

    Qualifications & Requirements

    • Minimum 2 years’ team management experience
    • Retail experience, merchandising experience is a plus! Make our lovely products shine!
    • Passion to wow customers and do your best to make them happy
    • Ability to resolve customer issues, troubleshoot and offer solutions
    • Delegation ability. Staff needs to be a team that gets things done as a unit!
    • Love for local, organic, sustainable food
    • Barista experience a bonus

    Compensation

    • $15.80 per hour starting wage increasing by $0.50 after the probationary period
    • 20% discount on all Be Fresh and SPUD.CA purchases
    • Extended healthcafe benefits effective the first of the month after the 90 day probationary period (if working an average of 24 hours + per week)

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